Frequently Asked Questions
- General
What is Balanced Nutrition 360?
Balanced Nutrition 360 provides fully prepped, family-sized frozen meal kits made with clean ingredients. All washing, chopping, seasoning, and portioning is done ahead of time — you simply cook and serve.
Are the meals fully cooked?
No. Meals are fully prepped but not pre-cooked. This allows for better texture, flavor, and flexibility while keeping cooking simple.
Do you use organic ingredients?
We use organic meats and prioritize organic ingredients whenever available. In a small number of cases, certain items may not be organic due to availability or sourcing limitations. All ingredients are selected carefully and meet our quality standards. We list all ingredients for full transparency.
How many people does each meal serve?
Each meal includes 6 generous servings and typically feeds 4–6 people, depending on appetite and age.
How is this different from other meal kits?
- Most meal kits deliver ingredients that still require prep.
- BN360 meals arrive washed, chopped, seasoned, and portioned, eliminating prep time while still letting you cook fresh meals.
- Our meals have organic ingredients and no dyes, no added preservatives, no soy, no seed oils.
Why frozen meals instead of fresh?
Freezing allows for better planning, less food waste, flexible cooking schedules, and consistent quality.
Is this more expensive than takeout or other meal kits?
- BN360 is designed to replace, not add to, typical food spending.
- Families often reduce:
– Takeout orders
– Fast-food stops
– Rushed grocery trips - When broken down per serving, pricing is comparable to what families already spend on convenience food — with larger portions, clean ingredients, and no prep work.
Do you offer one-time orders?
No. We offer subscription-based ordering only. This keeps meals planned ahead and helps families avoid last-minute food decisions.
Do you accommodate special diets or allergies?
What ingredients do you use?
- We prioritize:
– Organic ingredients where possible
– No seed oils
– No artificial dyes
– No soy - Ingredient transparency is important to us.
Are meals good for busy schedules and sports families?
How long do the meals last?
Meals are delivered frozen and should remain frozen until use. Each package includes storage guidance for best quality.
Why do some of your recipes use stevia?
- We use small amounts of stevia alongside real sugar in a few recipes to reduce overall added sugar while keeping flavors balanced. Stevia is a naturally derived sweetener that doesn’t spike blood sugar, and when used in moderation, it’s recognized as safe by major food safety authorities.
- We use stevia sparingly, never as a full sugar replacement, and only where it helps us keep recipes enjoyable without unnecessary sweetness.
- We don’t believe there are very many perfect ingredients, but we believe in thoughtful choices, moderation, and transparency.
Why do I need to be on a meal plan to add extras side or burritos?
- We’d love to offer everything à la carte — but shipping frozen food responsibly is expensive. Our family-size meals are what make it possible to pack, insulate, and ship safely without cutting corners.
- Add-ons, like burritos and sides, are designed to ship alongside your meals, not on their own. Requiring an active meal plan allows us to:
– Keep ingredients clean and portions generous
– Package food safely with proper insulation and dry ice
– Avoid inflating prices to cover single-item shipping
***This way, you get better value, better food, and a better experience — without hidden shipping markups***
Can I order pancake mix and/or spices without a subscription?
Where do you source your ingredients?
Can I buy extra sides?
Yes, you can add extra sides to your order and they will ship with your subscription order.
What if I don’t change my meal choices?
If you forget or don’t wish to change your meal choices, no problem. You will be shipped the exact order of the previous month. Please be advised, this will also include add-ons if you had any.
- Orders and Delivery
How do I place an order?
Select your plan, choose your meals, and complete checkout. Meals are delivered frozen and fully prepped, ready to cook when you are. Orders are placed through a subscription. You can update your meals or cancel anytime before your cutoff (11:59 PM the day before your next payment date).
When will I receive my order?
- Orders are processed on your next payment date and enter our weekly production schedule
- Orders ship within 7–10 days after your payment is processed
- Delivery typically takes 1–4 days after shipment depending on location
Why do you only ship on Mondays or Tuesdays?
We want to ensure your items stay frozen and by shipping on Monday or Tuesday, that gives 3 more working week days for UPS to deliver package on time. We do not want to ship over the weekend and have package potentially sit in warehouse over the weekend and not be frozen when it arrives.
What is cost for shipping?
Shipping is based on meal plan size and calculated at checkout. Shipping includes insulated, temperature-controlled handling to keep meals frozen and safe during transit. Flat-rate shipping based on meal plan size keeps costs predictable with no surprise fees later.
How much does a shipment weigh?
- The 4 meal boxes weigh approximately 35-40 lb
- The 8 meal boxes weigh approximately 45-50 lb
Why did my order come in 2 separate shipments?
If we deem the package will be too heavy to put all meals in one box, we will make the choice to split into 2 separate shipments for safety purposes for our staff and our customers.
What is the cutoff time for changing my order?
Your order locks at 11:59 PM two calendar days before your Next Payment Date.
Example:
- Next Payment Date: June 16
- Order Change Deadline: June 14 at 11:59 PM
After the cutoff (deadline), your order is finalized and sent into production. No changes, modifications, or cancellations can be made after the cutoff time.
What if I don’t change my meal choices?
If you forget or don’t wish to change your meal choices, no problem. You will be shipped the exact order of the previous month. Please be advised, this will also include add-ons if you had any.
- Subscriptions
How does the subscription work?
Our subscriptions allow you to choose 4, 6, 8, or 16 meals per month. You select the meals you want in each shipment. (See Our Plans)
Can I change or cancel my subscription?
Changes and cancellations must be made by 11:59 PM two days before your Next Payment Date
- Your Next Payment Date can be found in My Account → Subscriptions
- After the deadline, no changes can be made—including cancellations
- Meal selections can be updated in My Account → Change Meals
- Cancellations and payment method updates can be managed in My Account → Subscriptions → Show (under the Action column)
Example:
If your Next Payment Date is June 16, all changes, meal swaps, and cancellations must be completed by 11:59 PM on June 14.
We send reminder emails and text messages so you don’t miss your deadline
What does "next payment date" mean?
- Your upcoming order is created and prepared based on this date.
- Order changes and cancellations must be completed by 11:59 PM two days before your Next Payment Date.
- You can find your Next Payment Date in My Account → Subscriptions.
Example:
If your Next Payment Date is June 16, your order deadline is June 14 at 11:59 PM.
We send reminder emails and text messages so you don’t miss your deadline.
Can I cancel after I've been charged?
- Once your payment is processed, your order is finalized
- At that point, we are unable to cancel or make changes to that order
Can I skip a delivery?
At this time, we do not offer a skip option. If you won’t need your upcoming order, you can:
- Update your meals before your cutoff, or
- Cancel your subscription before your next payment date
- Meal Storage & Prep
How are meals packaged?
How long do meals last in the freezer?
Our meals stay fresh in your freezer for up to 3 months. Dry goods like pancake mix and rubs are shelf-stable and labeled with a best-by date.
How long does it take to prepare a meal?
- Pricing & Value
Still Have Questions?
We’re happy to help. Contact us through the form on our website or email us directly at support@balancednutrition360.com and we’ll get back to you as soon as possible.
Plans Starting at $9.00
Healthy meals, happy life—subscribe and thrive! Choose from our flexible subscription plans and start your journey to stress-free, healthy eating today!
See our plans Less time cooking
Save Time
Our plans help you spend less time in the kitchen & more time doing what you love.
Budget friendly
Save Money
Healthy, clean meals that cut takeout, impulse grocery trips, fast food, and support long-term healthy habits.
Nourish your body
Support Your Lifestyle
We prioritize fresh, whole foods that fuel your body & support your fitness goals.
Effortless dining
Convenience
Enjoy healthy eating — simply cook (no prep required) and savor, at home or on the go.
What Our Customers Say
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Trusted Nutrition
frequently Asked questions
Balanced Nutrition 360 provides fully prepped, family-sized frozen meal kits made with clean ingredients. All washing, chopping, seasoning, and portioning are done ahead of time — you simply cook and serve.
We use organic meats and prioritize organic ingredients whenever available. In a small number of cases, certain items may not be organic due to availability or sourcing limitations. All ingredients are selected carefully and meet our quality standards. We list all ingredients for full transparency.
Each meal includes 6 generous servings and typically feeds 4–6 people, depending on appetite and age.
Select your plan, choose your meals, and complete checkout. Meals are delivered frozen and fully prepped, ready to cook when you are. Orders are placed through a subscription so meals stay planned and predictable. You can adjust, pause, or cancel anytime before your monthly meal selection cutoff.
> More Frequently Asked Questions
